Support Platform
Table of contents
Products and plans supported by D-Accel
The products and plans supported by D-Accel are as below. The available features depend on the products and plans so refer to Support platform | Requirements for each features.
Product | Plan |
---|---|
Jira Work Management Cloud | Enterprise, Premium, Standard, Free |
Jira Software Cloud | Enterprise, Premium, Standard, Free |
Jira Service Management Cloud | Enterprise, Premium, Standard, Free |
Jira Product Discovery Cloud | Standard, Free |
Confluence Cloud | Enterprise, Premium, Standard, Free |
Requirements for D-Accel installation
The products, apps, admin permissions and settings required to install D-Accel app are as follows. For admin permissions on Atlassian products refer to About Org./Site/Product's admin permissions (Atlassian Cloud). For the installation process, refer to App. installation.
Product | App. | Admin. permissions | |||
---|---|---|---|---|---|
Jira Work Management Cloud | D-Accel for Jira | Org. or site admin | status:Required | status:required | status:required |
Jira Software Cloud | D-Accel for Jira | Org. or site admin | status:Required | status:required | status:required |
Jira Service Management Cloud | D-Accel for Jira | Org. or site admin | status:required | status:required | status:required |
Jira Product Discovery Cloud | D-Accel for Jira | Org. or site admin | status:required | status:required | status:required |
Confluence Cloud | D-Accel for Confluence | Org. or site admin | status:required | status:required | status:required |
Requirements for each features
The products, plans, admin permissions and settings required for D-Accel’s features are as follows. Jira Work Management, Jira Software, Jira Service Management and Jira Product Discovery are listed as “Jira”. Atlassian account or admin permissions are not required to use each function.
Feature | Product | Plan | D-Accel app Install and settings | Atlassian Guard | ||
---|---|---|---|---|---|---|
Jira Cloud | Free+ | D-Accel for Jira |
|
|
| |
Confluence Cloud | Free+ | D-Accel for Confluence |
|
|
| |
Jira Cloud | Standard+ | D-Accel for Jira |
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|
| |
Confluence Cloud | Standard+ | D-Accel for Confluence |
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|
| |
Jira Cloud or Confluence Cloud | Free+ | D-Accel for Jira or D-Accel for Confluence | status:required |
| status:required | |
Jira Cloud | Free+ | D-Accel for Jira |
|
| status:optionnal (Products plan view) | |
Confluence Cloud | Free+ | D-Accel for Confluence |
|
| status:optionnal (Products plan view) | |
Jira Cloud or Confluence Cloud | Premium+ | D-Accel for Jira or D-Accel for Confluence |
|
| status:required | |
Jira Cloud or Confluence Cloud For old orgs., you can not use it only with Confluence Cloud. | Free+ | D-Accel for Jira or D-Accel for Confluence |
| status:required | status:required | |
Jira Cloud or Confluence Cloud Refer to User inventory's terms of use. | Free+ | D-Accel for Jira or D-Accel for Confluence |
| status:required | status:required | |
Free+ | D-Accel for Jira or D-Accel for Confluence |
| status:required | status:required | ||
Free+ | D-Accel for Jira or D-Accel for Confluence |
| status:required | status:required |
Requirements for each management
The products, plans and settings required for each D-Accel management. Jira Work Management, Jira Software, Jira Service Management and Jira Product Discovery are listed as “Jira”. Atlassian account or admin permissions are not required to each management.
Management | Product | Plan | Atlassian Guard | ||
---|---|---|---|---|---|
Jira Cloud or Confluence Cloud | Free+ |
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Jira Cloud or Confluence Cloud | Free+ |
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Daccel admin mail address
D-Accel admin’s mail address is used to Login to the app as D-Accel user. There is no problem is it differs from Site admin mail address. Set the org. admin, product manager or the site admin’s email.
Organization domain authentication
You can set the org. domain authentication with Org. domain authentication.
Site admin mail address and API token
You can set the site admin email and the API token (API token creation) in the App installation of D-Accel. In the configuration of Atlassian Guard, the Settings for granting access using API token of the org. is done but when using an external user's site admin's API token, set it to allow access without blocking it.
Organization API key
The configuration of the organization API key (Admin API key creation)is done within Organization management.
User inventory terms of use
You will find below the conditions for using D-Accel user inventory. Furthermore, product access revocation depends on groups configured for product access conditions. Default Groups (including the groups in the regulations) are groups created on the Atlassian side, and IdP Managed Groups indicate groups provisioned on the Atlassian side through IdP collaboration, and are not available when IdP Managed Groups are configured. For old and new orgs. refer to How to distinguish between old and new orgs.
D-Accel user inventory operations | Operations with supported Atlassian products | Remarks | Terms of use with D-Accel | |||
---|---|---|---|---|---|---|
Old organization | New organization | |||||
Product access settings: with default groups | Product access settings: with IdP managed groups | Product access settings: with default groups | Product access settings: with IdP managed groups | |||
This is an operation for site users, whether managed or unmanaged. No impact on the Atlassian account. | status:available status:restricted and recommended | status:not available | status:available | status:not available | ||
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| Old organization | New organization | |||
status:not available
| status:available
| |||||
status:not available
| status:available
| |||||
status:implementation not planned | This is an operation on the Atlassian account itself that can target managed accounts. Deleting an account will delete the Atlassian account itself, including personal data, and the account will be designated as “Former User”. | - | - | - | - | |
status:implementation not planned | - | - | - | - |
status:restricted and recommended : Confluence Cloud alone is not available for old organizations. If you do not have Jira Cloud, consider implementing Jira Cloud with a Free plan.
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